Commendations

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Country - Italy            2007-09-05

elisabetta.vilizzi@libero.it elisabetta.vilizzi@libero.it Hi Varsha, We would like to thank you and all your collegues for the great support you gave us in organizing our tour in Rajasthan, Mumbai and Kathmandu. I do travel a lot and, based on my experience, you and all Compasstour people are really the best travel agents I ever met! A special thank from all the four of us to Mr Beer, our driver:he was really helpfully, very collaborative and always on duty, he did a fantastic job! We are now thinking to visit soon South India and Laccadive Islands,as soon as we  have the dates for our trip we will contact you again. We wish you all the best, Elisabetta, Giuseppe, Cristina and Luca

Country - Canada            2007-08-16

lcohen@bellnet.ca DEAR DURJAY I can sum up our experience in three words, EXCELLENT, EXCELLENT & EXCELLENT. Durjay's services, assistance with hotel choices, drivers, etc. were perfect. We are thinking of another India holiday this fall and would use Compass holidays. If you need any further information please feel free to contact me. Regards Lawrence Cohen Cohen & Chasse TEL. 416-259-1155

Country - France            2007-05-21

Alain Boutigny ,alain.boutigny@enseigne-et-sites.com Hi Mr. Durjay! Now, we're back from India. We've had a very nice trip and I thank  you very much for all the amenities you've planed for us. Only two little things I have to tell you : - Your correspondent in Varanasi is not clear (but the driver is  top !). For example, hi tells me to give to the porter in Varanasi train station, 100 INR; but the price is only 20 ! So, I ask me where the 80 are now ! - The driver in Kolkata does'nt speak english - not at all. He was just terrified to be alone with us and have to speak English.  Luckily, your correspondent was really top!  Don't worry for both. But it's better you know it ! And I thank you again. Very Kindly, Alain Boutigny FRENCH Gsm : + 33 6 12 31 58 69

Country - United States of America            2007-05-07

Rajan Parrikar To: Durjay Sengupta Dear Durjay, I used the services of Compass for my journeys to Rajasthan and Varanasi in the months of March and April, respectively. I chose your agency based on the recommendation received from Craig and others on the forums at Fodors.com. The services rendered were excellent.  Sanjay and Shweta were prompt and efficient, and they easily tailored my programme to suit my choices.  They were also flexible enough to accomodate last-minute changes to my itinerary. All the liason people at different locations in Rajasthan and Varanasi were professional. The driver is an important consideration on any trip, esepcially in India, since I have had problems in this department before. For Rajasthan, Joginder Singh was assigned to me.  On the wholehe was very professional, always punctual, and he readily followed my instructions.  I had only one small problem with him: he tried to chart my schedule every day.  He might have been trying to be helpful, but it really isn't his job to do so.  I mention this not as criticism, but as an area of improvement.  In Varanasi, my driver was Bablu and he was outstanding.  Both Joginder and Bablu are assets to your organisation. That's all for now.  I look forward to using your organisation again in the future. Regards Rajan P. Parrikar

Country - United Kingdom           2007-04-17

Mark Poppenwimer,cpoppenwimer@cs.com Dear Shweta, Well, how can we ever thank you for all you did to make our holiday to India so very special and unique??  Our holiday was fantastic.  Our hotels and travels were so smooth.  We had nothing to worry about.  And this was all because of you.  Thank you..  You did a brilliant job in planning our holiday..  Each area we visited was so special and unique.  Each Compass India representative met us upon our arrival at each destination.  It was comforting to know someone was looking out for us.  The Compass India representative in Ranthambhore was by far the best representative we met.  He took great care in organizing our game drives into Ranthambhore.  He also arranged for us to do a bit of shopping while in Ranthambhore.  He came to Sher Bagh several times to met with us and to insure everything was fine.  Each tour guide we had was very informative.  And each tour guide worked with us to decide what was best to do at what time given the hot temperatures.  We were able to see almost everything we had listed on our itinerary.  However, because of time constraints, we had to eliminate a few items.  Of course we were saddened by this.  We gained so much knowledge from our tour guides.  Again, there was one outstanding tour guide, Sham in Jaipur.  He was very professional and very knowledgeable.  He also went above and beyond during our time in Jaipur.  He walked us around the market area for us to see how life truly is in for Indians.  We had such a fabulous time in Jaipur not only because it is a fabulous city but because Sham was fabulous.  Lastly, Mr. Ajay Yadav, our tour driver, was absolutely wonderful!  He is very professional and is a great ambassador for Compass India.  Not only is he an exceptional driver, he is an exceptional person; he was always very pleasant and happy.  His heart seemed to be so pure and kind.  During the long days of driving, Ajay would just smile and talk a bit with us.  We don’t know how he could drive so long under such conditions and continue to be so pleasant..  There were times when we had to close our eyes because of the other drivers and the chaos on the road.  Ajay would just smile and laugh with us after we made it through the chaos.  He was such a pleasure to be with.  Ajay was also very accommodating to us.  He would stop the vehicle so we could take pictures when we wanted to take pictures.  He was certainly available to our every need.  He drove the vehicle so gingerly when there were bumps on the road to insure we had the most pleasant ride possible. Also, Ajay kept the vehicle clean and took great pride in this.  It seemed every time we left the vehicle, when we returned, the vehicle was cleaner then what it was before and it smelled very nice.  How spoiled we were..  Ajay also took great care in his appearance also.  His dress was so sharp.  Everyday, his shirts were crisply ironed.  Sometimes we felt underdressed for how well his appearance looked..   Words can not express our feelings for Ajay.  It was a pleasure to be greeted by him every morning.  And it was sad to say good-bye to him.  As we returned from our holiday, we realized that we miss Ajay.  Please give our best to him.  (And also to his new born son!)  Ajay is a valuable asset to Compass India. With all our planning, working and traveling, we are saddened our holiday to India is over.  We have many fond memories of India and of the persons we met while traveling in India.  Without Compass India our memories would not be as enjoyable.  Thank you for all your help for planning this wonderful holiday.  Also, please pass our thanks to all of Compass India for providing us with an exceptional holiday to an exceptional country.  We give all the best to you Shweta and also to Ajay.  If you could please send us the e-mail address of your management, we would like to write him a letter indicating what a great service Ajay and you did for us. We feel we must share what a great experience we had because of Compass India.  We did forget to give our feedback form to the Compass India Delhi representative.  Sorry about that.  We hope this e-mail will compensate for our forgetfulness. Thank you for everything you have did for us – we truly had an absolutely wonderful holiday to India.  Again, THANK YOU. Mark, Connie and Tyler Poppenwimer

Country - Italy           2007-04-12

Raimondi Viviana,v.raimondi@tamini.it Dear Varsha,   We would like to thank Compass Tour for the excellent service during our stay in India.   We had a pleasant stay in your country and will keep in mind a beautiful remember of our journey in India.    Best regards.    Viviana Raimondi    Tamini Trasformatori S.r.l. (Headquarters)  Address: Via Cesare Battisti, 37 20077 Melegnano (Milano) Italy  Telephone: +39 02 98205.1  Fax: +39 02 98230322  +39 02 98231514  Video Conference: +39 02 98233107   Website: www.tamini.it - www.tamini.com

Country - Australia           2007-03-28

Sharon,sharon.mooney@qbe.com Dear Shweta, I have now been back in Australia for 4 weeks. Want to take the opportunity to thank you for your help in planning a wonderful holiday in India. There were many highlights. Compass looked after us very well in all stops. The accommodation you chose was excellent…especially City Palace Udaipur…amazing! The activities were well chosen by you and well paced the car was SO clean and comfortable, and the driver outstanding...he deserves a special mention I will certainly recommend your company to others in Australia as I consider the deal you put together afforded us a higher level of service and style than would have been available in the alternatives that I had researched via local companies. Well done and thanks so much, Will be happy to act as a referee if someone else who stumbles over you on the internet requires reassurance in terms of your service offerings. Sharon

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