Commendations

Helllo Anchal,

I want to tell you how much we appreciated the service we had from your company when we were in India. Your drivers and guides were prompt and courteous and knowledgeable. I always worry when I arrange things on the internet but we were very much pleased with your service .The trip was very well planned. I will recommend your company to any friends that are considering India as a vacation.

Dear Durjay

Thank you so very much for the amazing support you gave me and my group during our trip to India.  I was totally amazed by the level of service provided by your staff in all the cities.  In particular, all of us (each and every student) enjoyed Saurabh Sharma’s company in Delhi, Bengaluru and Mysore.  He was outstanding in all respects.  He made my life a whole lot easier.  The students related to him very well too. 

I wish I could have met you.  I hope this e-mail expresses what I feel in my heart.  I am truly grateful for all your help.  Sue Hunter is the best there is on this side of the Pacific.  Now I know a person on the other side!  Thanks again.

Hello Shweta,

We happily confirm we were delighted with your services. Our friends, the Christen and we appreciated the suggestions regarding the itinerary, the choice of the hotels and the professionalism of your staff. We were greeted by your local representatives each time we got into a new city and the drivers and guides were friendly and knowledgeable. We had a great experience and would certainly (and already have) recommend Compass to friends and business contacts.

The “bus” you assigned to the 4 of us for the tour was nice, comfortable and roomy and allowed us to enjoy the driving times as well as the visits.

You have a great team over there and a very good business model. Keep it up!

On a more personal note and although we had not the opportunity to meet you during our stay in India, we highly appreciated your help and guidance and thank you for these wonderful moments.

Cheers

Leroy Family
215, Cadena de Amor Street
Ayala Alabang Village
Muntinlupa City 1780
Metro Manila   Philippines
Phone: + 63 2 809 1910
Fax: + 63 2 809 1911
Skype: Famille Leroy (Leroy.Philippines)

Hi Ms. Shweta,

Thanks for your mail. Nice to hear from you. The whole arrangement from the pick up at the airport until the drop off at the airport was perfect! Nice driver and very good tour guides. At arrival and check out from the Hotel was always one of your representatives looking if everything was OK. Really a perfect organization and we have plenty of nice memories from India!

Dear Anupama,

I hope you had a great Holi holiday.

Karin, Peter, Matty and I returned to Australia safely last week-end.

I would like to take this opportunity to thank you for organising an excellent tour for us in North India.  We enjoyed the experience very much.  India was all we expected and more.  The history, culture, architecture, art and people were all wonderful.

Some aspect of life in India and the infrastructure does need improvements.  We have high hopes that this will get sorted out in the next decade or two!

We are very impressed with the organisation and professionalism of Compass India Inc.  We had your representative meet at every destination and very promptly.

Their friendliness and professionalism in general was exemplary. We also found the guides very professional and very knowledgeable.  

Special comment on Ram our driver in Rajasthan.  Ram is a great driver and took customer service to a new level.

Ajay at Jodhpur was also very helpful and we spend our second night in a palace room at Balsamand Palace that was very "palatial".  Jodhpur ended up being one of my favourite places in this trip which had so many highlights.  Umesh in Khajuraho also was great in customer service.  Peter, Karin and I had an Ayurvedic massage at Khajuraho.

My favourites:

Cities:
Jodpur
Jaipur

Architectural marvels:
Taj Mahal
Baby Taj
Kajrahoe
Ranakpur Jain temple

 
Forts:
Mehrangarh Fort


Palace:
Balsamand Palace (gardens were beautiful)
Umaid Bhavan (looked beautiful only saw the museum section!)


Hotels:
Trident Hilton (mentioned first because of the service and breakfast choice was great)

Balsamand Palace (ambience and heritage value was great breakfast was so so!)
Deogarh Palace (foe a small place the food was good.  We had our one and only cappuccino here!

Bikanar Palace (quite nice! food service so so!)


Guides:
Varanasi          -         Indrajeet
Ashvini -         Kajaraho
Vneet            -         Delhi
Ragunath          -         Jodpur
Sham            - Jaipur (very knowledgeable and enthusiastic about the religious tales) 

All the guides you recommended were good - but these guys were exceptional.

In the trip my least favourite place was Pushkar - the temple was dirty and I did not feel the spirituality of the place as in some other temples. The quietness and "lack of " priests in some of the other temples actually let you feel the spirituality of these holy places.  Pushkar was also the only place I could honestly say lacked the warmth of other places we had associated with in India.

We all had some form of a "Delhi Belly" during our trip.  My husband was the first to go down after eating chicken in Mandawa. Peter and Karin had days when things were not quite normal but nothing too serious!!   I escaped, until the last day when I just did not feel like having any curry meals.

I will be planning an Ayurvedic holiday with my father in Kerala as soon as I can fit the time and a South Indian Holiday in 2010 and will be consulting you on this.  Next year is France and seeing family in England.  

All in all a very lovely holiday.  Thank you very much for organising this.  I will recommend your company to my friends, colleagues and relatives.  Feel free to keep in touch.

Kind Regards

Ranji

HELLO ANUPAMA,

I AM JUST WRITING TO YOU TO TELL YOU THAT WE ARE ALREADY BACK IN SPAIN. WE'VE NOT HAD PROBLEMS WITH FLIGTHS OR LAUGAGGE. EVERYTHING HAS BEEN PERFECT.

ABOUT YOUR TOUR, JUST TO THANK YOU A LOT ABOUT EVERYTHING:

- THE VAN AND THE DRIVER MR. JAE RAM HAVE BEEN EXCELLENT. I REALLY RECOMEND THIS MAN FOR ANY TOUR YOU ORGANIZE WITH ANY OTHER TOURIST. VERY SAVE DRIVING AND VERY GOOD PERSON.

- THE PLACES VISITED AS GOOD AS EXPECTED. BUT THANK GOD WE CANCELED PERIYAR BECAUSE ALL OF US WERE VERY TIRED AND SO LONG DRIVING ON INDIA ROADS WOULD HAVE REALLY KILLED US. THE TWO DAY REST IN KOVALLAM HOTEL HAVE BEEN FANTASTIC.

- THE HOTELS WERE EXCELLENT. WE HAVE REALLY ENJOYED WITH THE ATMOSPHERE AND THE SERVICE. ESPECIALLY HOTELS IN MYSORE, MADUMALAI, OOTY AND KOVALLAM. HOTEL IN KOCHI WAS OK BUT AS IT WAS SO OLD AND THE PLACE IS NEAR THE BEACH, THERE WERE SOME BIG CACOROCHES WE COULD NOT AVOID IN OUR ROOM. BUT REST WAS TOTALLY OK.

- ABOUT THE TWO GUIDES WE HAD IN MYSORE AND KOCHI, WE REALLY HAVE TO THANK YOU. THEY WERE VERY PROFESSIONALS AND SHOWED AND GAVE US ALL THE INFORMATION WE NEEDED.

- ABOUT YOUR CORRESPONSALS IN BANGALORE, KOCHI AND TRIVANDRUM AIRPORT, THEY HAVE BEEN VERY KIND AND HELPFULL.

ANYWAY. JUST TO THANK YOU FOR ALL YOU HAVE DONE FOR US AND WE´LL DEFINITLY RECOMEND YOU TO ANY OF OUR FRIENDS IN SPAIN THAT WOULD LIKE TO VISIT SOUTH INDIA. I DON´T KNOW IF YOU ALSO WORK WE OTHER AREAS OF INDIA, OR ONLY SOUTH. JUST LET ME NKOW SO I CAN KEEP IT IN MIND FOR MYSELF OR OTHER FRIENDS.

Dear Varsha,

We are back home after our extraordinary trip to your beautiful country... we had an amazing time over there and  my wife and I would like to extent to all your staff our sincere appreciation for all the kindness, politeness, and professionalism that anyone of them showed to us and made us feel at home.....

Dear Shweta,

As Loraine has said, we do want to give you some feedback concerning the holiday you arranged for us: not least because we understand your wish to hear what could have been done better.

The overall content of the tour was exceptionally good, giving us insight into the different cultures that have influenced India and Nepal during several millennia. We also enjoyed the opportunity to see the Himalayas at close quarters. The range of activities and the time available for each balanced very well with our interests: although it was often difficult to move on from one spectacular location to make sure we didn’t miss anything from the itinerary later.

Our driver from arrival in Delhi through to taking the train in Agra (Lal Bahadur) was absolutely first class. He drove with care and consideration for his passengers throughout and handled difficult traffic conditions smoothly and without showing any sign of stress. We had complete confidence in him at all times.

Our guide in Jaipur (Devendra Singh Khangarot) was especially knowledgeable: we particularly appreciated his descriptions of the Observatory instruments and the care he took to find a shaded spot whenever he wanted to describe something to us. It was an honour to visit his home for Diwali and we are grateful to him and his family for their hospitality.

Our guide (Omeese) and driver in Khajuraho looked after us very well. Fortunately they stayed at the airport after we checked in to depart. I was ill that day and when my wife asked them if a doctor could be arranged for when we arrived in Varanasi, they took me to a doctor in Khajuraho and back to the airport, so I was improving by the time I got to Varanasi.

The gentleman who met us in Varanasi (Nitin) was very helpful. Because we arrived later than expected (see above) he had rearranged our schedule so we missed nothing out. He was most helpful on our departure to Nepal, explaining the Nepalese visa system and exchanging our INR 1000 / 500 notes for INR 100 notes before we left.

Our room at the Grand Imperial in Agra was most impressive and we enjoyed the live music whilst we ate an excellent dinner both nights. (Unfortunately, the room service and service at the front desk fell short of expectations for a hotel of this class.)

Dwarika’s hotel in Kathmandu was amazing: the best hotel we stayed at. The architecture was very interesting: the rooms were vast (especially No 55 which we stayed in for the first 2 nights), with many interesting artifacts dressing the rooms and public spaces. We particularly enjoyed our meals in the coffee shop and in the Krishnarpan restaurant during both our visits.

The dinner and dance show in Kathmandu was a very enjoyable evening, as were the sound and light show and musical evenings in Khajuraho.

Overall our visit was a brilliant experience. We saw a lot of wonderful things: made by man and naturally occurring, and witnessed so many festivals and cultural events, all of which have broadened our knowledge and, I hope, enabled us to better understand what is happening in India and Nepal.

Thank you very much for all your hard work to ensure we achieved so much in the time available and had such a memorable and enjoyable experience.

Also, thank you very much for the hand bag and carved model of the Ashokan column which are pleasing reminders of Diwali 2007 and the many interesting things we saw, including the archaeological museum at Sarnath.

Best wishes for a very happy Christmas and for your good health and success in the New Year

From

David & Loraine
Brookfield
17A The Whiteway
Cirencester
Gloucestershire

Dear Shweta

Here we are back home after our short but very memorable tour of India.

We all need to thank you for arranging the tour and answering our e-mails so promptly.

Initially we thought it a bit of a risk finding a tour company on the internet, but out fears was ill founded.

The accommodation in Mumbai was basic, but very close to the Taj President. Several of the players changed their accommodation to the Supreme Hotel which was certainly cheaper than the Taj. We were able to watch the finals of the Scrabble championships, which were most interesting. Noelene had asked other agents to find suitable accommodation in Mumbai, but you were the only one who was able to do so, so thanks for that. The touring arrangements worked out very well with the eight seater. We must commend Ram for his driving skills in all the heavy traffic. The guides were excellent, with special commendation to Raj in Delhi.

Trevor and I enjoyed a swim at the hotel in Jaipur. This was certainly the best of the tour.
  
I'm sorry we were not able to meet you in Delhi. With all the correspondence, Noelene and I got to know you well, without meeting you.

I trust you received that very small momento from South Africa which we asked the agent to pass on to you.

To sum up, it was a very interesting tour and we thank you for the efficient way you organised it for us.

I'm not sure if we will be visiting India again, but if we do so we will contact you at Compass Tours.

On behalf of Estelle, Trevor, Noelene and Joy
 Best wishes and regards